Quite simply what I meant exactly, Dell made a verbal contract with me promising me a 9800GTX SLI card and delivered a 9800GT instead, Indian Support is seemingly as far as you can go and no matter how high they simply dont give a shit. They dont care to comment on how they affected my statutory rights nor how the broke our verbal agreement nor how they are responsible for breaching their own terms and conditions.

This is not going to be a long post just a simple word of advice, if you buy from Dell and start having problems with support remember I told you so!

I have now written two letters asking for UK personnel (dont care where in the world they from) would call me to resolve this. Twice I have to speak to the far far away Indian support.
How can they be expected to uphold your rights, UK retail law and above all not mess with your statutory rights, They cannot, cause they far away and even if you decided to sue them well you better be waiting for a long haul and a great deal of money.

All i have to say is, what goes up must come down... Soon, big exploiters like Microsoft and all the ones like Dell will come tumbling down... I for one cant wait.

Check out my post below.